N/A in certain parameter in “Results”

Possible Cause:

Certain parameters are rejected due to improper sample, improper card, or defects on the card.

Action Required:

Use a new Q-Card, repeat the measurement.

Abnormal noise from inside the device

Possible Cause:

Foreign matter is present inside the device.

Action Required:

Please turn off the power and unplug the device. Check the Q-Card compartment and heat dissipation holes, then remove any foreign matter.

N/A in certain parameter in “Results” again

Possible Cause:

Improper sample for iMOST.

Action Required:

Sample this parameter is improper to be tested in iMOST system.

Warning: Not enough blood

Possible Cause:

Insufficient blood sample in the Q-Card.

Action:

Ensure that an adequate blood sample is placed in the Q-Card.

Warning: Not fully insert Q-Card

Possible Cause:

The Q-Card is not fully inserted into the slot.

Action:

Ensure that the Q-Card is fully inserted until a physical stop is reached.

Warning: wrong Q-Cards

Possible Cause:

No Q-Card inserted, incorrect Q-Card inserted, or Q-Card inserted incorrectly.

Action:

Ensure the correct Q-Card is properly inserted.